Privacy Policy
This Privacy Policy explains how Arkalys Extensions (“we”, “us”, “our”) processes personal information when you use our websites (including account and billing areas), when you install or use our Chrome extensions, and when you contact us (collectively, the “Service”).
1. Data controller
Arkalys Extensions is the data controller for personal data processed through the Service, except where we explicitly act as a processor for a business customer under a written agreement.
2. Information we collect
Depending on how you use the Service, we may process:
- Account and contact data: email address, authentication identifiers, and messages you send to us.
- Technical usage data: browser type, approximate location derived from IP where available, timestamps, error logs, and security signals.
- Billing data: subscription status, payment references, and information our payment partners require to process transactions.
- Extension and portal linkage: opaque tokens used to associate your browser extension installation with your account for entitlement checks, as described in the product UI.
3. How we use information
- To provide, maintain, and secure the Service.
- To process payments and manage subscriptions.
- To respond to support requests and product feedback.
- To detect abuse, troubleshoot issues, and improve reliability.
- To comply with legal obligations and enforce our terms.
4. Legal bases
Where applicable under GDPR and similar regimes, we rely on contract necessity, legitimate interests (such as security and product improvement), consent when required, and compliance with legal obligations.
5. Sharing of data
We may share data with trusted service providers for hosting, analytics, support tooling, payments, and security. We may also disclose data when required by law or in connection with a corporate transaction. We do not sell personal data.
6. International transfers
Where data is transferred outside the EEA, UK, or Switzerland, we use safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms where required.
7. Retention
We keep data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your rights
Depending on your jurisdiction, you may have rights to access, rectify, delete, export, restrict, or object to processing, and to withdraw consent where relevant. You can exercise these rights by contacting us at the email below.
9. Security
We apply technical and organizational measures designed to protect personal data. No method of transmission or storage can be guaranteed as perfectly secure.
10. Children
The Service is not intended for children under 16 (or the minimum age in your country). If you believe a child has provided personal data, contact us and we will take appropriate action.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will publish revisions on this page and update the effective date.
12. Contact
For privacy questions or rights requests: hello@arkalysextensions.com.